Return & Refund Policy

At FluffyTies, every product is made-to-order with precision and care, ensuring the best quality for you. Due to the nature of our handcrafted products, we currently do not offer returns or refunds.

Damaged or Missing Products

While we take great care in packaging and shipping, if you receive a damaged or missing product, please contact us immediately within 24 hours of delivery.
πŸ“² WhatsApp: 7854843900
πŸ“§ Email: officialfluffyties@gmail.com

Once we verify the issue, we will provide a resolution on a case-by-case basis.

  • Refund Processing Time: Refunds, if applicable, will be processed within 1-2 business days after the issue is verified.

  • Refund Credit Time: The credited amount will reflect in your account within 1-2 business days after the processing is completed.

Order Cancellations

Orders cannot be canceled once they are placed, as we begin stitching immediately.
However, if the item is out of stock or we face an inventory shortage, we will cancel the order from our end and issue a full refund.

We appreciate your trust in FluffyTies and thank you for supporting our handmade scrunchies! πŸ’œ